Refund Policy
Effective Date: 1 March 2026
Thank you for using Pixso. This Refund Policy outlines the terms under which refunds may be issued for services booked through the Pixso mobile application (“App”).
Refunds may be applicable under the following conditions:
Service provider fails to show up at the scheduled time
Service is cancelled by the service provider
Payment is made but the booking is not confirmed
Service cannot be delivered due to unforeseen circumstances
Refunds will not be provided in the following cases:
Service has been successfully completed
Cancellation is made by the user after the service provider has been assigned or has arrived
Incorrect service details provided by the user
Minor dissatisfaction that does not affect service completion
Users can cancel a booking before it is accepted without any charges
Cancellation after acceptance may attract a cancellation fee
Cancellation after service has started will not be eligible for a refund
Partial refunds may be granted in cases where:
Service is partially completed
There is a valid complaint regarding service quality
Such refunds will be evaluated on a case-by-case basis.
Approved refunds will be processed within 5–7 business days
Refunds will be credited to the original payment method
In case of wallet payments, the amount may be credited to your Pixso wallet
To request a refund, please contact us with your booking details:
Email: support@pixso.in
Pixso reserves the right to modify this Refund Policy at any time. Updates will be communicated through the app or other official channels.
By using Pixso, you agree to this Refund Policy.
